Case study Retail Distribution
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Retail Distribution
Retail Distribution
Allowing you to control your distribution costs more effectively
Skillweb specialises in designing, building and supporting through-life supply chain solutions focused into the retail logistics sector. The key benefit you will realise when using our solutions is improved delivery performance which will help your business grow and reduce your costs.
Meeting your challenges
You won’t need telling that retail logistics is a complex world made up of multiple threads. Whether you are pushing stock forward onto shelves, or resupplying overnight based on sales, or perhaps you are delivering directly to your customer’s home, or you are using a third party distributor; if it goes wrong it will affect your performance and undoubtedly cost you money.
If you suffer any of the following ‘challenges’ then perhaps you should look at our product offerings. :
We can help you solve the ‘failed delivery’ issue; particularly cannot find address, customer out, missed delivery slot and so on. We can also help you minimise the impact when deliveries fail for reasons outside of your control, for example congestion, accidents etc. When failure does occur we will help you recover elegantly.
The total visibility our solution provides will enable you to reduce ‘on-shelf stock outs’, lost in transit, shrinkage, and damage and therefore control your costs and increase your profitability.
A key element of our solution is the tools that will allow you to improve your fleet utilisation and thereby reduce your fuel costs and if you use our trip optimiser which is integrated into TOP trip scheduling then you can reduce these costs even further.
If you outsource your distribution to third party specialists we can also help you monitor and improve the efficiency of your third party provider. Simply you take our TOP order management module and require your TPL provider to provide you with status reports and our reporting tool will keep you informed of how they compare with your requirements. Conversely if you are a TPL provider reading this then we can provide you with the tools to keep your customer up to date in real time with the distribution of their goods.
What we can do for you
Skillweb’s products provide order management, trip scheduling, depot x-dock, and delivery track & trace.
We would be delighted to give you a free demonstration or put you in touch with one of our satisfied customers for a reference or we can explain in more detail how you can achieve these benefits:
Within our solution each and every order becomes a unique activity that can be traced from start to finish, thereby ensuring you can monitor its performance and improve it or recover it when it goes wrong.
You will be able to promise specific delivery time windows and proactively react when it looks as though you might fail, both physically getting the delivery back on track but most importantly engaging with your customer to keep them informed as you recover elegantly.
You will be able to see the status of every order in real time, picked, packed, despatched, on-route, delivered, etc. This enables you to schedule and improve the utilisation of your transport, which in turn enables you to reduce your fuel costs.
You will be able to increase your customer’s confidence in your ability to deliver retaining their loyalty, providing references and the opportunity to grow.
As you can see, you can take decisive action and begin to make your business work more profitably for you.
To find out more about how Skillweb can help you expand your business, call us now on 08700 70 70 77 or click here to email us.
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