Why Skillweb

Whether you are a postal company, a courier, an international express company, or a distributor your delivery challenges are similar. Your customers are demanding more; more service types, more visibility, more customisation, quicker, safer, and then they want it when they want it (as part of the I want it when I want it (IWIWIWI) phenomenon.)

In terms of the delivery network the best way to meet the challenge of the last mile delivery is to deal with the needs of your customers' customers. You need to link your physical network capability with technology to enhance your overall service and improve your competitiveness. Using technology will reduce your last mile distribution costs and the horrible costs associated with attempted but failed, returns, unhappy customers and lost loyalty. You also need to manage your network of couriers, drivers and postpeople. You need to be able to use technology to manage and control these costs, to provide a differentiator and to create a brand loyalty to your service delivery.

This is why you should use Skillweb:

• We help our customers improve their service offering to their customers
• We have proven technical solutions deployed into both small and large courier, carrier, postal and distribution customers
• Our solutions are intuitive to use, customisable to meet your business rules and rapid into service, you don't have to spend any up front capital
• We provide either 'one stop shop' services or you can pick and mix as you require
• Our solutions manage the consignment as well as the individual doing the delivery
• We can provide 100% visibility and can help you drive your team to 100% success rate
• We provide rugged or commercial solutions, we manage our solutions across your network, we are hardware platform agnostic and have achieved Microsoft Gold Partner status for our development work
• Our design, development and support teams are all based in the UK and they will talk with you to understand your needs
• For every implementation we will provide a smart capable project management team focused on meeting your requirements on time within budget
• Our support desk is available 24 x 7 if you want and will log every call and close it to your satisfaction
• If you have got this far we will also provide that extra TLC we provide to all our customers